Service & Support

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Service & Support That Keeps You Crushing

At Optimum Crush, we don’t just supply parts, we partner with you to improve performance, increase uptime, and reduce your overall cost of operation. Our hands-on service and around-the-clock support have made us a trusted name in the mining and aggregate industries.

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Service That Solves Real Problems

Our service begins with understanding your crusher operation, inside and out. We offer more than standard part replacement; we provide engineering-driven solutions that are tailored to your specific needs. Whether you’re struggling with frequent failures, inconsistent throughput, or poor wear life, we bring the technical knowledge and in-field experience to solve it.

Our engineering team works closely with yours to analyze crusher performance and recommend meaningful improvements. This might include modifying flow sheets, redesigning liners, or upgrading materials to address specific challenges in your application. Every crusher environment is different, our service adapts to yours.

We also offer in-house and on-site repair solutions to get you back up and running quickly. From weld build-up and resurfacing to liner fitting and profile optimization, our team brings high-performance thinking to every step of the process.

Our Service Capabilities Include:

On-site Technical Support
Custom Part Engineering
Flow Sheet & Process Analysis
Wear Pattern Evaluation
Crack Repair
Thread Rebuild
Liner Analysis
Thread Inspection
Crusher Optimization
In-House & On-Site Repairs
Data-Driven Recommendations
Seating Rebuild
Main Shaft Replacement
Jackshaft Bearing Rebuild
Shut-down Technical Support
General Troubleshooting & Support
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Support You Can Count On, 24/7

Crushers don’t take the weekend off, and neither do we. Our team is available 24 hours a day, 7 days a week by phone and email to provide critical support whenever and wherever you need it. Whether you’re facing an unexpected failure, need a rapid replacement part, or have a question about your crusher setup, we’re here to help.

We understand that downtime is costly. That’s why our support doesn’t end with a call, we mobilize fast. Our on-site field support team can be dispatched to troubleshoot, assist with installation, or guide you through emergency situations. We support customers across North America with the same urgency and expertise that we bring to our engineering work.

With access to your service history, part usage, and performance trends, we offer proactive support that helps prevent issues before they arise. Our goal is simple: keep your crusher running and your operation profitable.

24/7 Phone & Email Support
Emergency Repair Assistance
On-Site Field Support
Parts Availability Tracking
Service History Monitoring
Dedicated Account Managers
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Ready for Better Crusher Service and Support?

Optimum Crush is your partner in performance. Whether you need engineering insight or urgent help in the field, our team is here to deliver results. Let’s keep your crushers running at their best.

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